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Retail Store Hours: Monday - Friday 9 AM - 6 PM; Saturdays 9 AM - 5 PM; CLOSED SUNDAYS. Please read for ALL online ordering information.

Safe Handling Instructions

All of our shipped products are flash frozen to ensure quality and freshness. If you decide to consume the product upon delivery you must do so within three days. The products must be put in the freezer after the third day. Any vacuum sealed smoked snack sticks or beef jerky will keep for at least 14 days in the refrigerator unopened. However, if these smoked products are opened they must be kept at room temperature spread out on a plate or else they will begin to mold within three days. Frozen products take approximately two days to thaw in the refrigerator depending on the size of the item. If you have any questions, please do not hesitate to call us at (773) 248-6272. Thank you and we hope you enjoy your order!

Sincerely,

The Shipping Department